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This job aid was designed as a quick-reference performance support tool to supplement the Facilitating Effective Virtual Meetings eLearning module, providing a structured before–during–after guide that supports real-time facilitation. It enables learners to apply key strategies during live meetings to improve engagement, clarity, and follow-through. 

Tools: Canva

Other Deliverables: Design Doc, eLearning, Storyboard

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This infographic-style job aid provides at-a-glance strategies for managing workplace stress, enabling users to quickly identify stress indicators and apply appropriate techniques in the moment. Designed for point-of-need use, it supports immediate decision-making and reinforces wellness practices during high-pressure situations. 

Tools: Canva

Other Deliverables: Design Doc, eLearning

This mini course provides step‑by‑step instruction for updating website content in the backend, supporting consistent, accurate content changes without requiring extensive technical knowledge, and enabling users to confidently complete common updates as part of their regular workflow.

Tools: Rise

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